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bellmum1
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Photosmart 5220 - New black ink installed as per instructions and won't print.

HP Recommended

New iPad but printer was not working properly before.

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sandytechy20
HP Support Agent
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@bellmum1

 

This is a great location to get assistance! I read your post and see that your HP Photosmart 5220 printer is not printing in black. I would like to help you resolve this issue. 

  • Allow automatic servicing to complete.
  • Check the paper.
  • Check the print settings.
  • Print and examine the Print Quality Diagnostic report for defects.
  • Make sure the ink cartridges are properly vented and correctly seated.
  • Clean the printhead.
  • Align the Printer.

Click here and follow the document to perform above mentioned troubleshooting steps.

 

Let me know how it goes.

 

Cheers.

Sandytechy20
I am an HP Employee

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