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Honor Student
Posts: 2
Member Since: ‎03-30-2014
Message 1 of 3 (281 Views)

Photosmart 5510 -will not print black ink

My printer is about a year and a half old.  The black ink will not print.  I have tried cleaning print heads, new ink and the hard reset you have listed here.  Nothing works.  Do you have any other suggestions besides buying a new printer?

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Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 3 (259 Views)

Re: Photosmart 5510 -will not print black ink

So is the printer out of warranty? You can check by entering the serial no. below

 

 

http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en

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I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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Honor Student
Posts: 2
Member Since: ‎03-30-2014
Message 3 of 3 (226 Views)

Re: Photosmart 5510 -will not print black ink

I checked and yes it is out of waranty.

 

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