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Honor Student
Posts: 2
Member Since: ‎09-03-2012
Message 1 of 4 (7,743 Views)

Photosmart 5510 won't print black.

Installed new black cartridge.  I've printed with both wireless and local.  we've gone from nothing to a light gray.  Changed the cartridges to make sure it wasn't a bad cartridge.  Done the alignment a few times. 

 

Printed from both Windows 7 and iPad.

 

Unplugged, and replugged.  No difference.

0 Kudos
Provost
Posts: 29,783
Member Since: ‎11-17-2008
Message 2 of 4 (7,736 Views)

Re: Photosmart 5510 won't print black.

[ Edited ]

See the troubleshooting steps in this page.  If that does not resolve your issue the post here may help.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Student
Posts: 1
Member Since: ‎05-15-2013
Message 3 of 4 (5,142 Views)

Re: Photosmart 5510 won't print black.

Bought a replacement black ink HP cartridge, but the printer is printing light blue. The coloured ink has not run out, surely I do not have to replace these.

Distinguished Professor
Posts: 2,840
Member Since: ‎01-11-2012
Message 4 of 4 (5,093 Views)

Re: Photosmart 5510 won't print black.

Hi toocomplicated9,

 

What are the estimated ink levels for each cartridge ( in % full ) according to the printer?

 

 

 

 

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
Expert
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