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InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Photosmart 5520 not printing borderless
07-03-2015 09:08 PM

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Hi,
I have a Photosmart 5520 printer and use Mac computers (and sometimes ipads/iphones). One of the features of this printer that led to me buying it is that it is meant to have borderless printing. Most of my printing is done from MS Word. Although the printer is meant to be borderless, if I have Word documents with headers/footers, they always get cut off. There is at least a good centimetre or two of white border around the documents that I print. This is very annoying if I have spent a long time formatting a document assuming that there will be no borders!
Can someone tell me how I am meant to print borderlessly? I am assuming that it is just a setting somewhere that I am missing but I cannot find it!
Is this something that I will have to set up on all devices that use the printer? Or can I somehow make it a setting on the actual printer so that everything sent to it prints borderlessly?
Thanks
07-03-2015 10:06 PM

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The Photosmart 5520 (and other HP printers) can print borderless, but with a few cavaets:
- Borderless printing is only enabled when printing on photo paper. (Plain paper would cockle if printed to the edge, this would cause jamming.)
- When printing borderless the print is oversized by a few percent to make sure that the image prints without leaving any white space if the media is printed skewed.
- Borderless printing (and photo media selection) are not compatible with two-sided printing.
I am not an employee of HP, I am a volunteer posting here on my own time.
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07-03-2015 10:13 PM

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Thats very annoying! That should be clearly stated in the advertising!
However, I should still be able to print the footers of a Word document, it is not like they go too close to the edge. How can I ensure my footers are printed? I think a 2cm margin for a text document is overkill...
07-06-2015 09:31 AM

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Do you have A4 size media specified in the driver? If you have specified Letter size (perhaps the driver default) you would end up with ~ 2cm margins on A4 media.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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