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TRS-80
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Photosmart 6520 and Devolo 1200AC wifi issue

HP Recommended
Photosmart 6520
Microsoft Windows 10 (64-bit)

Hi

 

My Photosmart 6520 will not connect to my Devolo 1200 AC wifi, it finds the SSID and promlts for a password but then refuses to connect, other devices and laptops connnect to the wifi just fine.

 

Has anyone got this combinatino to work ?

 

The Photosmart 6520 wil connect to a g wifi network.

 

Kind regards

 

 

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Gemini02
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Message 2 of 4
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Hi @TRS-80,

 

Welcome to the HP Support Forums! I read your post and see that you want to know if the printer supports AC wifi. I would like to help you out today. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish, to say thanks for my effort to help, click the
" Thumbs Up " to give me a Kudos.
 
You will need to configure the router to broadcast what the printer supports. Here is a list of the supported network protocols: Wireless network: 802.11b, 802.11g, and 802.11n supported.
 
Please post the results. I look forward to hearing from you again. Thank you.
 
Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
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sabretooth04
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Message 3 of 4
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@TRS-80 wrote:

Hi

 


Has anyone got this combinatino to work ?

 

The Photosmart 6520 wil connect to a g wifi network.

 

Kind regards

 

 


By G network do you mean 5Ghz band?  No, the printer is only supported on the 2.4Ghz band.   Try that.

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TRS-80
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Hi

 

The printer would not connect to either band on the Devolo AC wifi, i had to dig out an old wifi access point suppoting 802.11g as that was the only wifi network that 6520 would connect to.

 

Kind regards

 

 

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