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Student
Posts: 1
Member Since: ‎04-07-2014
Message 1 of 2 (335 Views)

Photosmart 6520 will not print black text

Just installed this new printer and it won't print black ink either from my laptop or ipad application
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Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 2 (315 Views)

Re: Photosmart 6520 will not print black text

[ Edited ]

@PMT10

 

Have you tried the steps in the link below?

 

http://support.hp.com/us-en/document/c03760633

 

Otherwise, as it's a new purchase it's likely still within warranty so I'd suggest calling HP Support.

 

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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