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Ballet_Dancer
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Photosmart 6520 won't connect to server even tho wireless is connected to internet.

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Photosmart 6520

Photosmart 6520 won't connect to server when I try to scan and send to email even tho wireless is connected to internet.

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Rainbow23
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@Ballet_Dancer,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to scan to email from your HP Photosmart 6520 e-All-in-One Printer.

 

This issue could occur if the web services are not turned on the printer.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you to turn on web services:

  1. On your printer control panel, touch or press the HP ePrint icon or button, and then touch or press Settings.

    If your printer control panel does not have an icon or button, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu, depending on your printer model.

  2. Select Turn On, or Enable, depending on your printer model.

  3. Follow the on-screen instructions to turn off Web Services.

You may also check this link to scan to email: Scanning From the Control Panel

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

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