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Posts: 1
Member Since: ‎11-29-2012
Message 1 of 2 (1,335 Views)

Photosmart 7520 printing problem with 4x6 paper

My brand new 7520 prints (wirelessly) on 8.5 x 11 paper fine, but will not take photo paper (HP) in either the main tray or the photo tray. It attempts to load the paper, but then says that it is out of paper. I'm loading it good side down as instructed.

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Regents Professor
Posts: 3,962
Member Since: ‎10-09-2012
Message 2 of 2 (1,319 Views)

Photosmart 7520 printing problem with 4x6 paper

This could be a sensor issue or a software setup issue with the 7520. Please follow the steps in the document located here to troubleshoot an out of paper error when printing.

Hope this helps.
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