Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎02-14-2011
Message 1 of 5 (2,957 Views)

Photosmart All-in-One 2710 WEP/WPA2 Security

Hi all,

 

I have a Photosmart All-in-One 2710 printer, but I cannot use it in my WPA2 secured network, since it only seems to accept WEP passphrase when I try to set it up. I am using Windows 7, and it also doesn't seem to support WEP, am I right?

What should I do? I really don't know, I have been looking for an answer to fix it, but I was not able to.

Any help would be appreciated. Thanks in advance.

 

0 Kudos
Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 5 (2,923 Views)

Re: Photosmart All-in-One 2710 WEP/WPA2 Security

Your printer supports WPA-PSK.  Using that with a very secure passphrase (of at least 13 characters using numbers and letters, upper and lower case) should be good.

 

If that does not work, remove any spaces from the passphrase.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
Student
Posts: 1
Member Since: ‎11-25-2012
Message 3 of 5 (2,153 Views)

Re: Photosmart All-in-One 2710 WEP/WPA2 Security

I have moved to wpa2 internet security.  Since then cannot get my all in on 2710 printer to work in wireless mode.  Due you have a new driver for this printer or should I take the printer to thte scarp yard?

 

James

Provost
Posts: 17,000
Member Since: ‎07-30-2012
Message 4 of 5 (2,148 Views)

Re: Photosmart All-in-One 2710 WEP/WPA2 Security

Have you reset your printer and tried to reconnect with your new WPA2-AES password?  What is the error message?  You can check for the newest drivers for this printer by searching the web or the HP web site.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
I used to work for HP but I saw the light and retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.
Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 5 of 5 (2,138 Views)

Re: Photosmart All-in-One 2710 WEP/WPA2 Security

This printer will not support WPA2. It may support WPA but that is as far as she goes.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation