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07-03-2013 02:02 PM - edited 07-03-2013 04:41 PM
I just put in new printer cartridges, both black and tri-color. The print levels register as high, but the black ink will not print. I got no error messages. I did the troubleshooting thing where I cleaned the print heads 3 times, but it did not make a difference.
I use a Mac with OSX.
ETA: Now I am getting a "low ink" message when I hit the print button, but only for hte black. This was a brand new cartridge of HP ink that I just installed two days ago and used to print about a dozen pages! How can it be out of ink already?
Solved! View Solution.
07-05-2013 09:17 AM - last edited on 02-23-2017 08:21 PM by OscarFuentes
I understand that your printer isn't printing in black. I would take a look at the document below.
Let me know how it goes.