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06-07-2014 05:59 PM
Nothing will print, scan or copy on my computer. It says:
Ink system has failed. Unable to print. Refer
to Printer documentation
Turn power off, then on again.
I tried and nothing is working.
06-08-2014 11:14 PM
Please try the steps from this thread, hopefully it'll work: http://h30434.www3.hp.com/t5/Other-Printing-Questions/Ink-system-failed-Error-Oxc18a0101-on-photosma...
If the issue does not go away, you'll have to call HP tech support for repair or replacement options: You can contact HP support in North America at 1-800-474-6836 or find the local telephone number for your country here: http://welcome.hp.com/country/w1/en/support.html Please look for the category "Technical Support After you Buy"
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