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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Let's set a static IP address for the printer:

- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). Your router uses the whole range, choose 192.168.0.200 for your printer.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
- Click 'Apply'.

Now, shut down the router and printer, start the router, wait, then start the printer.

After this you may need to redo 'Add a Printer' using the new IP address.

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HP Recommended
I have an Actiontec MI424-WR and am using OS 10.6.8
HP Recommended

OK, follow my instructions above to set a static IP address.  Use the same IP I recommend above.

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HP Recommended

I followed your previous instructions and set a static IP address for the printer.  I first tried to use the static IP of 192.168.0.200, but that didn't work.  After changing to that IP,  I wasn't able to access the printer through a browser window.  I ended up having to change the wireless settings back to the factory defaults and starting all over again.  I then used 192.168.1.200 for the static IP and was able to access the printer through the browser window, but it still will not print wirelessly.  I continue to get an "unable to connect to printer" message in the print dialog box.  When acessing my router through a browser, I can send test pings to the printer using that IP address, and they're successful...but the printer won't print unless the USB is connected.  I've spent several hours trying various suggestions I've found here, to no avail.

HP Recommended

Let's reset the printing system:

- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Click the'Default' tab.  Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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HP Recommended

oops my mistake. I actually have osx Lion

HP Recommended

Do you have any HP software in your Applications folder?

I am employed by HP

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HP Recommended

I followed these exact instructions.... and it made the problem worse!  now it won't even show me the printers settings when I type the IP address into the page.  Be warned and don't follo these instructions!

HP Recommended

Get the latest software for your printer from the "Support & Drivers" link at the top of this page.

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HP Recommended

I have all the correct software installed. I've cleared out all the printer information. When I type in the IP address to add the printer using the internet printing protocol it says that there is an error with the network and it can't contact the printer.

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