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Student
Posts: 1
Member Since: ‎11-18-2009
Message 1 of 3 (1,548 Views)

Photosmart D7260 and Windows 7

I just upgraded to Windows 7 from Vista and reinstalled the driver for my photosmart printer.  I also downloaded the update for upgrading to Windows 7.  My computer shows my printer as active and default however whenever I print, nothing goes to my printer.  I can print the test page from the solution center, but cannot print from anything else!  PLEASE HELP, I need to print party invitations asap!

 

JJennifer

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Student
Posts: 1
Member Since: ‎06-22-2010
Message 2 of 3 (1,352 Views)

Re: Photosmart D7260 and Windows 7

I got the same problem... any solution???

 

tks

Grad Student
Posts: 176
Member Since: ‎10-16-2009
Message 3 of 3 (1,343 Views)

Re: Photosmart D7260 and Windows 7

[ Edited ]

Follow these steps to print after upgrading from Vista to Win7.

 

http://support.hp.com/us-en/document/c02002372

 

Help Document Name is:  Printer Will Not Print After Upgrading to Windows 7

Issue:  The solutions in this document address the issue of the product not printing after upgrading to Windows 7 from Windows Vista.

 

First step will be to use the automatic tool to remove the print driver  (see the full document for steps)

 



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