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Honor Student
Posts: 4
Member Since: ‎12-21-2013
Message 1 of 2 (237 Views)

Photosmart Printer solution centre not working post windows 8 to windows 8.1 upgrade

I have a Photosmart Wireless e-All-in-One Printer - B110a

after upgrading to windows 8.1 from windows 8 the solution centre stop working

i have uninstalled the software and down loaded new software from the hp website

the download extracts but when i click on the install button i get the message

the system cannot find the file specified

 

have tried running with anti virus turned of

i have uninstall all hp software and reinstalling

i have reinstalled windows 8 and reupgraded to windows 8.1

tried to reinstall the software all with the same result it extracts but when i click on the install button i get the message

the system cannot find the file specified

 

there seems to be several people with similar problems, is there any solution to this

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PhD Student
Posts: 697
Member Since: ‎08-07-2009
Message 2 of 2 (210 Views)

Re: Photosmart Printer solution centre not working post windows 8 to windows 8.1 upgrade

Personnel Message Sent

JonW

I work for HP
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