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Student
Posts: 1
Member Since: ‎08-25-2013
Message 1 of 2 (347 Views)

Photosmart d110 wireless installation

I am trying to install the driver for the photosmart D110a printer.  I get an error that says I need to disable the firewall at UDP port 427.  I went into settings and set it up to disable that specific port; however, when I retry the installation process the error continues.

 

I am using an HP laptop with windows 8 (64bit)

 

Help!

 

0 Kudos
Grad Student
Posts: 254
Member Since: ‎09-10-2013
Message 2 of 2 (305 Views)

Re: Photosmart d110 wireless installation

Hi,

 

 

Try to uninstall the printer from programs and features if it is uninstalled

Then try to install the printer

also try to disable the firewall and try .

 

Although I am an HP employee, I am speaking for myself and not for HP. --Say "Thanks" by clicking the Kudos Star in the post that helped you. --Please mark the post that solves your problem as "Accepted Solution"

Thanks and Regards,
John_domnic.
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