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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-11-2017 07:38 PM

HP Recommended
Product: HP Photosmart 6510 series
Operating System: Microsoft Windows 10 (64-bit)

Not able to print black ink (faint gray image).

Have replaced with 2 other cartridges and have gone thru HP Print Doctor several times, all checks out ok.

Cleaned heads 3 times.

Unplugged printer a few times and never had a problem before.

Colors seem to print ok. 

This is on a wireless connection.

 

Thanx

 

CJ

3 REPLIES 3

‎05-11-2017 07:56 PM

HP Recommended

Try the HP web site here.

 

https://support.hp.com/us-en/product/hp-photosmart-6510-e-all-in-one-printer-series-b211/5058334/mod...

 

Let us know.

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‎05-14-2017 07:00 AM

HP Recommended

Thanks for the info. I have tried all and have since found out there is an apparent problem with this HP model with the black ink not printing properly. Cheaper to buy a new printer with ink than send in for service! Bought an Epson yesterday.

 

CJ

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‎05-14-2017 07:04 AM

HP Recommended

Well, before you should have done that, should have just removed the printhead and soak it for a while.

 

Try these Youtube videos here to help.

 

https://www.youtube.com/results?search_query=photosmart+6510+print+head

 

May have worked... don't know.

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