Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Not able to print black ink (faint gray image).
Have replaced with 2 other cartridges and have gone thru HP Print Doctor several times, all checks out ok.
Cleaned heads 3 times.
Unplugged printer a few times and never had a problem before.
Colors seem to print ok.
This is on a wireless connection.
Try the HP web site here.
Let us know.
Thanks for the info. I have tried all and have since found out there is an apparent problem with this HP model with the black ink not printing properly. Cheaper to buy a new printer with ink than send in for service! Bought an Epson yesterday.
Well, before you should have done that, should have just removed the printhead and soak it for a while.
Try these Youtube videos here to help.
May have worked... don't know.
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