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uppulurivasu
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Pink / Blue Lines while printing

HP Recommended
DeskJet 2130
Microsoft Windows 10 (64-bit)

Hello

 

I am trying to print a certificate which has a dark blue background, though the print starting looks good while it comes to the middle of the page I see pink and blue logitudinal lines in landscape print.

 

I am using A4 bond paper with normal quality option, the current ink levels in colored catridge are 3/4 empty and black is 1/4 empty.

 

Any suggestions are greatly appreciated. I tried doing catridge clean, catridge allignment and doing a test page after it. The print test page looks perfect but when I again start printing the certificate, I get the same problem.

 

Thanks

-Srinivas

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @uppulurivasu

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having print quality issues.

 

I’d love to help!

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • When was the last time the printer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Meanwhile, follow the steps in the below article to fix this issue.

 

http://hp.care/2nxvzpK

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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