Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎06-16-2010
Message 1 of 2 (450 Views)

Power/Light and Resume/Light buttons flashing in sync on HP Deskjet 6800

I could not find a solution in the User Guide or online.

 

I have unplugged/replugged both power and USB cables multiple times, restarted the computer multiple times, run the diagnostic utility, which comes up positive. Printer cartridges are fine; the unit has been working without incident until about an hour ago.

 

Any suggestions welcome and appreciated.

 

JB

0 Kudos
Regents Professor
Posts: 8,717
Member Since: ‎11-27-2009
Message 2 of 2 (443 Views)

Re: Power/Light and Resume/Light buttons flashing in sync on HP Deskjet 6800

[ Edited ]

Hi,

As the power & resume lights are flashing together it sounds like a possible carriage stall (see here for details). Is your printer still within warranty?

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation