ToyTrainMan Student
Student
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Print Cartridge exchange

I have four unused ink cartridges during intial troubleshooting that were shown not to be the problem.  The cartridges are yellow HP920, Cyan HP920, Magenta HP920 and Black HP920. I would like to exchange these for the replacementOfficejet 6100 printer you furnished that uses HP932.  Customer Service provided the following service # 3004631060 at the time the HP6100 was ordered and stated that I should go to this address to receive free replacements for the HP920 cartridges.  Could you please tell me what the next step is?

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Regents Professor Regents Professor
Regents Professor
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Print Cartridge exchange

You'll need to contact HP Phone Support about this. Failing that another option would be to sell them on eBay.

 

 

Phone no.s

http://welcome.hp.com/country/us/en/wwcontact_us.html

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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