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AshleyCarter
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Print Cartridges error on Photosmart C5280

An error message that says Print Cartridges and refer to printer documentation. I cant find this error anywhere or what it means. I can't access the setup to realign the cartridges. What do I do next?

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HP Admin
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Print Cartridges error on Photosmart C5280

It might be an alignment issue or ink contact issue wit the printer.Please try the steps in this link:

http://support.hp.com/us-en/document/c01611456

( before trying the step 3 in this link please perform the following:

Press the On button to turn off the HP All-in-One.
Unplug the power cord from the back of the HP All-in-One.
Unplug the power adapter from the wall outlet and wait for 30 seconds.
Plug the power adapter back into the wall outlet.
Plug the power cord to the back of the HP All-in-One.
Press the On button to turn on the HP All-in-One.) Now proceed to  step 3 to 7)

 

Let me know if this helps.

 

I work for HP but my posts and replies are my own.

 

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