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akw
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Print Envelopes

HP Recommended

I am using an HP 6500 709a and Windows 7 operating system 64 bit.  The error message suggests mismatched paper.  I tried feeding the envelope on the left side as the template indicated on the tray.  It would not feed and I rec'd the error message.  Tried feeding on the right side.  The envelope went throught the feed but did not print the address.  The same error message occured.  I am at a loss.  Can someone suggest a solution to this problem?  Thx Anne

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bassergitz
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HP Recommended
Check this link:

http://support.hp.com/us-en/document/c01636617

click on paper handling specifications, then supported envelopes...
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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