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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Print head not slide across for cartridge change

HP Recommended

I have a deskjet 3070 a for a few months and recently it won't facilitate cartridge change by sliding the head across to the change position.

When I lift the lid, nothing happens. 

Is there a way to reset the Printer software?

Or is there another solution?

Thanks

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