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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-01-2017 12:06 PM

HP Recommended
Product: laser jet 4 plus
Operating System: macOS 10.12 Sierra

I hooked up my laserjet 4 plus to my new mac but get an error code W2 invalid pers in the window.  Any ideas as to how to get this printer hooked up?  When I first installed it, it went through the whole downloading the driver, but still doesn't work.  need some help here.

1 REPLY 1

‎02-02-2017 04:43 AM

HP Recommended

The error code "W2 invalid pers" indicates that the printer has received a print job which is using a Page Descripion Language ("personality") which is not supported by the device (or, in some cases, the level / version of that PDL is not supported).

 

As far as I'm aware, the only PDL supported by the old LaserJet 4 Plus printer is PCL5 (including the HP-GL/2 subset).

 

it does not support PostScript (you'd need the 4M Plus model for that).

 

I know little about Mac systems, but I assume that, by default, they will probably assume use of PostScript output.

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