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Student
Posts: 1
Member Since: ‎10-04-2010
Message 1 of 5 (6,745 Views)
Accepted Solution

Printer Error message on HP Officejet J4580

I have received the following error message :  Print Cartridge Problem: [Black]. Refer to device documentation to troubleshoot. I've looked online didn't see anything that could help.  I have also removed and replaced the black cartridge ... nothing.  

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Accepted Solution

Re: Printer Error message on HP Officejet J4580

Hi trends36

Have you tried cleaning the cartridge contacts? See the link below for details

 

http://support.hp.com/us-en/document/c01818839

 

Ciara

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Regents Professor
Posts: 8,717
Member Since: ‎11-27-2009
Message 2 of 5 (6,726 Views)

Re: Printer Error message on HP Officejet J4580

[ Edited ]

Hi

The following document should help you troubleshoot this issue

 

Please let me know how you get on

Thanks, Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Honor Student
Posts: 1
Member Since: ‎10-24-2011
Message 3 of 5 (6,246 Views)

Re: Printer Error message on HP Officejet J4580

i have received the following message. Print catridge problem (Tri-color). Refer to device documentation to troubleshoot.

Student
Posts: 1
Member Since: ‎09-19-2012
Message 4 of 5 (5,388 Views)

Re: Printer Error message on HP Officejet J4580


mbaker-altizer wrote:

I have received the following error message :  Print Cartridge Problem: [Black]. Refer to device documentation to troubleshoot. I've looked online didn't see anything that could help.  I have also removed and replaced the black cartridge ... nothing.  


same is the problem with my printer any slution. Please let me know ......?

Regents Professor
Posts: 8,717
Member Since: ‎11-27-2009
Message 5 of 5 (5,376 Views)

Re: Printer Error message on HP Officejet J4580

[ Edited ]

Hi trends36

Have you tried cleaning the cartridge contacts? See the link below for details

 

http://support.hp.com/us-en/document/c01818839

 

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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