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My Printer error message is 'scanner failure, Turn Power off then On'
Thanks for reaching out to the HP Support Forums for a solution to your printer issue.
I understand that you getting a 'scanner failure, Turn Power off then On' error message with an HP PSC 2355 All-in-One Printer. I would like to help.
Scanner failure usually relates to something failing mechanically. Here is the support document intended for use with this issue - A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or F....
Please let me know if this resolves the issue, or if you require further assistance.
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rb011I work on behalf of HP
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