Went through installation process. Last step was to connect printer to USB port. Did this with printer on....no response from my computer. Tried again switching to a different USB port. Same result. I've got to believe they sent me a bad USB cable??????
How many USB ports do you have on your computer? Did you select the same USB port that was used during the installation process? If you have more than 2 USB ports I could move the cable around till you get connectivity. I rarely see a bad cable.