cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
hijademiel
New member
1 0 0 0
Message 1 of 2
162
Flag Post

Printer 'Jammed'

HP Recommended
Deskjet 3845

My printer jammed earlier. I fixed it, but now it refuses to print anything, and the notification pops up on my computer telling me that the printer is jammed. What do I do?

0 Kudos
1 REPLY 1
rb011
Retired
Retired
2,702 2,641 191 256
Message 2 of 2
Flag Post
HP Recommended

Hi @hijademiel,

 

Thanks for reaching out to the HP Support Forums for a solution to your printing issue.

 

I understand that you have an HP Deskjet 3845 Color Inkjet Printer that had a paper jam that you fixed but the notification is still showing up on your computer. I would like to help.

 

It might not hurt to double check the printer to see if there is any paper still on the inside somewhere.

 

 

If all the jammed paper has been resolved and the PC is still showing the notification, perform a power reset on the printer.

 

 

If you are still getting the paper jam notification it might help to clear the print queue on the computer because it might be from the unfinished print job when the paper got jammed.

 

I am not sure what kind of computer you are using, or what operating system it is running. If are needing to reply please let me know what operating system your computer is running.

 

Please let me know if this resolves the issue, or if you require further assistance.

 

In fact, if this helps you to reach a solution, please click the "Accept as Solution", and the "thumbs up" buttons down below in this message. 🙂

 

Thanks!

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.


rb011
I work on behalf of HP

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation