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Student
Posts: 1
Member Since: ‎06-05-2012
Message 1 of 3 (12,232 Views)

Printer Offline

Every time i try to print something it says the printer is offline and it's not.  I have an officejet j6480 and i'm running windows 7

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Distinguished Professor
Posts: 3,551
Member Since: ‎05-31-2012
Message 2 of 3 (12,178 Views)

Re: Printer Offline

[ Edited ]

Hello gette,

 

Try following this troubleshooting article with an extensive list of troubleshooting steps and letting us know if it resolves your issue.

 

'Printer is offline' Message Displays on the Computer and the HP Product Will Not Print

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Top Student
Posts: 6
Member Since: ‎12-28-2008
Message 3 of 3 (287 Views)

Re: Printer Offline

Your link goes to a page 404 error and therefore does not provide any information to solve the offline problem.

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