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Reece2
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Printer User Intervention

HP Recommended
HP ENVY 7645
Microsoft Windows 10 (64-bit)

I try to print out a word doc for School Use, it doesnt print. I get "User Intervention Required". I do everything it says in this link: https://support.hp.com/us-en/product/hp-envy-7640-e-all-in-one-printer-series/6617267/model/6779508/...

 

I even try reinstalling the driver, restarting my computer, but no luck. 

 

 

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Bob_Headrick
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HP Recommended

Can you print a document from a different program such as WordPad?  Do other Word documents print correctly?  If so it is possible the document is set to a different paper size, check the Page Setup settings.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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Reece2
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I tried printing out two other PDF Files, and they did not work either

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