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Honor Student
Posts: 2
Member Since: ‎06-26-2012
Message 1 of 3 (313 Views)

Printer doesn't use last 25% of ink in cartridge

My HP Officejet 6500A e-All-in-One Printer - E710a does not use the last 25% of ink in the cartridges.

0 Kudos
Posts: 29,531
Member Since: ‎11-17-2008
Message 2 of 3 (305 Views)

Re: Printer doesn't use last 25% of ink in cartridge

[ Edited ]

What exactly are you saying - that the cartridge runs out whileubdicating there is still 25% ink remaining, or that the low on ink indicator indicates the ink is low but there is actually 25% remaining?


I suspect the latter - the ink indicator lets you know when the ink is getting low so you can have time to have a replacement on hand.  You can continue to print until the cartridge actually runs out, see the document here which says: 

"NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so."

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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Honor Student
Posts: 2
Member Since: ‎06-26-2012
Message 3 of 3 (300 Views)

Re: Printer doesn't use last 25% of ink in cartridge

With 25% showing on the program indicator and the cartridge actually having a lot of ink, the printer stops using that particular color and I have to throw cartridges with approximately 25% of the ink remaining away.

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