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‎04-22-2017 09:19 AM

HP Recommended
Product: HP officejet 7310 All in one
Operating System: Microsoft Windows 7 (32-bit)

When I switch on the printer it freezes.  Three lights flash, Auto answer, the exclamation symbol and the on/off switch. In the display is printed: Error OxO 7a74dd6 and 1959 -lib-barracuda.o. I am not sure if the opeating system is 32 or 64-bit

1 REPLY 1

‎04-23-2017 01:48 PM

HP Recommended

 

@john_durston32

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand the printer freezes at times with the error code you've mentioned,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you looked for related HP Forum posts that have a solution for your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Riddle_Decipher
I am an HP Employee

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