Since I reloaded Windows 10 and/or Office 2017, I have been getting a printer error that documents fail to print. I have a wireless connection to my Photosmart Premium 309 and had no issues before I had to reset my pc laptop.
Most documents however, DO print but remain in que. Sometimes the document prints in duplicate. I have tried uploading the driver again but can't seem to clear this issue. I appreciate your suggestions as to what to try next. I am not very tech savvy.