Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎09-11-2009
Message 1 of 4 (7,671 Views)

Printer not Printing

I am having issues with my Deskjet 6940 not printing.  When I first purchased it about a year ago, it worked fine.  I later disconnected it and stopped using it for a few months, and when I attempted to use it again, it will not print.  I have reset the printer, checked and changed the ethernet cable (which is directly connected to my computer although I use wireless internet), and uninstalled and reinstalled the software many times, however the printer does not show in the Printer Setup Utility.  The power button is green, and the network connection light is also green and not flashing.  My operating system is a Mac OS X 10.4.11.  If you can help, please do so!  Thank you!!
0 Kudos
Honor Student
Posts: 2
Member Since: ‎08-23-2013
Message 2 of 4 (652 Views)

Re: Printer not Printing

Have HP Officejet J4680. Will sometime print first line of page but will not print other text of Email or letter on Microsoft Works. Have unplugged and restarted without success.

PhD Student
Posts: 734
Member Since: ‎09-02-2009
Message 3 of 4 (642 Views)

Re: Printer not Printing

Hi Huck80,


What happenes if you try to print from a native OS application like TextEdit, or Preview? 

Honor Student
Posts: 2
Member Since: ‎08-23-2013
Message 4 of 4 (637 Views)

Re: Printer not Printing

Hi. Put in new ink cartridge and all was well. Thanks.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation