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Student
Posts: 1
Member Since: ‎10-17-2012
Message 1 of 2 (118 Views)

Printer not printing black

HP Officejet 6500A Plus will not print black. Test pages print color just fine. All cartridges are HP and new. Ink levels are full. Troubleshooting states that everything is fine.

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Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 2 (104 Views)

Printer not printing black

Here is a link below that may assist you with this problem.
http://goo.gl/sTLY5

Also, try to manually clean the print head with a lint free cloth and water.

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