Printer not printing color

Kansas17 · ‎04-26-2017

I have a Photosmart 5514. I have not printed anything for quite awhile. I went to print and it will print black but not color. Did my color just dry out? Or did I ruin the printer by not using it for awhile.

Rainbow23 · ‎04-27-2017

@Kansas17,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print in color from your HP Photosmart 5514 e-All-in-One Printer.

This issue could occur if the nozzles of the printhead are clogged.

Let's go through a few steps to troubleshoot this issue.

And here's the step by step guide for you in the link: http://hp.care/2qbJGyu

Let me know how this works.

You have a good day ahead.

Rainbow23
I am an HP Employee

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