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After loading a new ink cartridge HP 802 my printer does not print. It shows " printer is on Error state" , Status: " Error, 1 document waiting" . Pl. advise how I can solve the problem.
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I reviewed your post and I understand that after replacing the cartridge you are getting an error and unable to print.
I’d love to help!
Please help me with the model of your printer and the operating system so that I can assist you better.
Looking forward to your reply and you have a good day ahead.
The_Fossette I am an HP Employee
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