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Top Student
Posts: 5
Member Since: ‎09-01-2012
Message 1 of 2 (164 Views)

Printer not working

I have a HP all-in-one(windows 7)  and a HP Photosmart 7350 printer.

 

Now I know my computer isn't compatable with my printer so i tried in install the HP deskjet 5550.  The test page came out fine and all is correctly installed.

 

But I can't print anything out..I keep getting "error"..I have tried various things to check, I've uninstalled and re-installed and still can't print.

 

any ideas???

0 Kudos
PhD Student
Posts: 845
Member Since: ‎11-01-2009
Message 2 of 2 (97 Views)

Re: Printer not working

[ Edited ]

Hi,

 

 

Please go this document it will help you select the drivers for the printer

 

http://support.hp.com/us-en/document/c01796821

 

 

Hope this helps

Although I am an HP employee, I am speaking for myself and not for HP.

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