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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Valerie14
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Printer problem

HP Recommended
Officejet 4560
Chrome OS

 

Hello, 

I am having problems with my printer, even though I select the landscape mode it will only print in portrait format.

 

Can you please help?

 

Thank you,

Valerie

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greenturtle
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Message 2 of 3
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HP Recommended

Hi,

Thanks for using the HP Forums.

 

Saw that the you are using Chromebook.

 

Are you using the HP Print for Chrome apps?

 

This resource shows how to download and use the HP Print Apps.

 

Chromebook: Printing using HP Print apps

 

 

Have you also try to see if there are any updates to the Chromebook?

 

Thanks.

 

 



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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Valerie14
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HP Recommended

Hi, yes I am using the HP print for chrome. I am able to print other docs in landscape mode but the doc that will not print properly is a Google doc that I created -it resembles an excel spreadsheet. Any suggestions?

 

Thanks, Valerie

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