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Colin484
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Printer short cuts locked

HP Recommended
5532 printer
Microsoft Windows 8.1 (64-bit)
Hi I'm trying to add a new printer short cut but unable to as I can't seem to get into draft as print quality is greyed out any ideas please
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northwesterner
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HP Recommended

The reason draft is grayed out probably because one has chosen an incompatible Paper Type which is not supported in Draft Mode.

 

For example, Photo paper setting will have draft grayed out.

I am an HP employee.
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Colin484
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Hi have tried changing the paper type but still the same still the print quality setting is grayed out , I have made some printing short cuts before but can't seem to now as i still can't back on to draft.
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northwesterner
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HP Recommended

Draft print mode usually is only available for Plain Paper mode.

I am an HP employee.
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