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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-27-2017 01:22 PM

HP Recommended

Help with printer

 

1 REPLY 1

‎04-28-2017 02:12 PM

HP Recommended

@Huelmarine,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

 

I understand that the print quality diagnostic page shows black ink but black is not printing while printing from the computer.

 

In order to assist you better, let us know the model number of the unit and the operating system installed on the computer from the links below: 

 

1. Find Your HP Product Model Number

 

2. Click Here if it is a Windows PC

 

3. Click Here if it is a Mac PC

 

You have a good day ahead.

Rainbow23 - HP Support.
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