Windows 11 Upgrade Guide
Help with printer
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.
I understand that the print quality diagnostic page shows black ink but black is not printing while printing from the computer.
In order to assist you better, let us know the model number of the unit and the operating system installed on the computer from the links below:
1. Find Your HP Product Model Number
2. Click Here if it is a Windows PC
3. Click Here if it is a Mac PC
You have a good day ahead.
Rainbow23 I am an HP Employee If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
Didn't find what you were looking for?
Ask the community