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Printer suddenly went "off line" after I changed ink cartridge. HP OfficeJet 5610 and Windows 10

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Please can someone help.  I cannot even find my scanner when I go to printer options.  I have been using Windows 10 for ages now but it is only since I replaced the color cartridge that I have the "offline" status.

 

Thank you.

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Hi @Alucia

 

Thank you for joining the HP Forums! 

 

I noticed your post that your HP OfficeJet 5610 is now offline, on Windows 10 after installing a new color cartridge. I am happy to help! 

 

Please try the steps within this guide, Printer is Offline (Windows). And, let me know what happens! 

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Hope this guide helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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