Note on archived topics.
02-28-2014 07:21 PM
Installed new wireless printer Deskjet 2540 can print on Word but not Excel or Live Mail on Windows 7 and unable to set to Default.
Have removed all other print devices
Solved! Go to Solution.
03-01-2014 09:51 AM
Welcome to the HP Community! I will be happy to help with your printing issues. If Windows isn't setting default printer properly then let's start by removing the printer and reinstalling. Make sure that you deleted the printer from your Devices and Printers and then uninstall the software from your Programs and Features. Then do a clean install using either the CD or you can download the software from here.
03-03-2014 11:18 AM
Thank you for that error code! I used that to find you a potential solution. Here is a link to a third-party site that will give you detailed instructions about fixing a registry entry that is causing the problem. Let me know how it goes.