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gkphoto
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Message 1 of 2
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Printer will not pick up HP Premium Photo paper

HP Recommended
Officejet Pro 8610
Microsoft Windows 10 (64-bit)

When the printer was brand new I had to have a tech specialist from HP take control of my computer and he was able to resolve the problem but now, some 8 months later, the problem is back.  I know it's a problem with the settings but I can't identify the solution.

 

Any input would be appreciated.

 

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Sizzlingsum_13
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Message 2 of 2
Flag Post
HP Recommended

Hello@gkphoto

 

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out.

 

As I understand you need assistance in printing in the photos with HP Premium Photo paper.

 

Please follow this simple step:

Right, click on printer icon-Printer preferences-paper source select photo tray--Paper media select HP Premium Photo paper-save it.

 

Please complete the steps and let me know the outcome.

I'll be eagerly waiting to assist you with same,

Cheers 🙂

 


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Regards,
Sizzlingsum_13
I am an HP Employee

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