gomersr Honor Student
Honor Student
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Printer

HP Photosmart Premium CQ521a,  Cannot print a test page, it's blank, but will partically print an e-mail, color good but black is faint?  Did new cartridges, downloaded driver again, print and scan doctor, etc. still no rsults, John

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Regents Professor
Regents Professor
4641 367 869
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Printer

I understand your printer is not printing black ink.  I would take a look at this document it gives helpful troubleshooting steps to follow.

 

 

Print Quality

 

 

Let me know how it goes.

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gomersr Honor Student
Honor Student
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Message 3 of 4
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Printer

Went through the process of cleaning the printer head, etc. works now, thaks for the advice, John

Regents Professor
Regents Professor
4641 367 869
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Printer

Great glad its working!

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