Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎04-13-2013
Message 1 of 2 (453 Views)

Printhead missing or damaged

I am using the HP Officejet 6500 wireless All-in-one Printer E709n and it is constantly telling me that my ink cartridges are damaged or missing and now it says that the Printhead is missing or damaged and won't print.  What do I need to do?  I've tried shutting it down, checking to see if anything was inside jamming it.  It is moving smoothly, so I don't know what else to do except to take it in for repairs.  I don't know if it is worth the cost.


0 Kudos
Regents Professor
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 2 (427 Views)

Re: Printhead missing or damaged

[ Edited ]

Hi Kastricker,


I understand that your printer is getting a missing printhead error message.  I would take a look at the document below.  



Officejet 6500 E709n


Let me know how it goes.




**If you find this helpful or want to say thanks make sure to click the white star under my name to give me Kudos. **



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation