My Officejet Pro 8610 printer has started acting up. The print quality has tanked (horrible lines across all areas of colour printing) and it won't print on the right parts of the page (skinny margins at top, huge at bottom but with reverse problem on the back of the page). I have gone through all the sensible steps: cleaned & aligned printhead, calibrate linefeed and even replace inks and run these tasks again a few hours later. But still no luck.
Looking at other people's similar problems, it looks to be a printhead problem. How would I go about sorting this?
My printer is in warranty (thank goodness) and has been behaving up until now!
would really appreciate a quick response; I am a PhD student and am relying on my printer for assignments!
If you need to contact HP support: see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/ Step 2. Enter Product number or select to auto detect Step 3. Scroll down to "Still need help? Complete the form to select your contact options" Step 4. Scroll down and click on: HP contact options - click on get phone number Case number and phone number appear.