Printing blank pages

[Mark123451]

Hi! Our HP OfficeJet Pro printer responds to wireless print requests but then only produces blank pages - the cartridges have ink - the printer diagnostics appear to run but only produce blank pages - any ideas how to fix? Thank you

[The_Fossette]

HI @Mark123451

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that the printer is printing blank pages.

I’d love to help!

Follow the steps in the below article to fix this issue.

http://hp.care/2qkxL0p

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

Take care!

Cheers!