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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Bobuddy
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Printing

HP Recommended
Hp photo smart D110
When I print a document it always shows pages as double 2/1 and hangs up my printer until I cancel printing but it does print one copy of my document.
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A4Apollo
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HP Recommended

Hi! @Bobuddy, Welcome to HP forums.

 

I understand when you print a document it prints two times and hangs up.

 

Don't worry I'd love to help you out.

 

Did you make any changes to your printer?

 

Please provide the operating system you are running on your PC.

 

It sounds like a driver issue uninstall the driver's from root level on your PC and reinstall the printer drivers and check if it helps.

 

1. Navigate to Start >Type Devices and Printers in the Search > Select it from the results

2. Highlight your printer object and Right Click

3. Choose Remove Device

4. Highlight something else from the list

5. Click the Print Server Properties button from the toolbar

6. Select the Drivers Tab

7. Highlight the appropriate print driver

8. Click Remove

9. Check the Remove Driver and Driver Package option when prompted

10. Click OK

 

 

Please update the printer drivers using this link.

 

 

 

Let me know if this helps!

Have a great day ahead! 🙂

A4Apollo
I am an HP Employee

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